Our Digital Transformation Capabilities project aims to develop mindset, methods and associated capabilities to support the creation of good public services – a common language for transforming services.

We have already built a strong community of interest, the Digi Tribe, across the sector sharing the following transformation capabilities for delivering digital transformation including:

    - Agile;

    - Benefits Realisation;

    - Open Innovation;

    - Lean Six Sigma;

    - The Scottish Approach to Service Design.

A working group to test the products and principals of the Heartbeat Project Model is currently being set up to collaborate and share best practice, tools and guidance.

To assist in the understanding of the needs and requirements of our first project within this programme of work, we have created our first 'Heartbeat Marketing Pack' on Open Innovation. 

View Marketing Pack

Once you have read through this pack, we would encourage anyone wanting to get involved to complete our registration form and the team will be in touch to begin this collaboration.