Digital Maturity

The Digital Office for Scottish Local Government has developed the first of a series of digital maturity models. The leadership digital maturity model can be used with senior management in councils to discuss their plans for digital transformation against the Local Government Digital Strategy. This provides a baseline on where they are in their journey and what would help them develop their maturity. 


There are 3 main question sets available and these are aimed at different leadership groups. The questionnaire can be repeated annually in order to track progress.


The individual council results are confidential and no league table will be produced. Instead information on opportunities and areas of best practice will be shared across the Partnership.


A combination of face to face interviews and online surveys are recommended alongside training (and council peer interviewer if required) on the face to face interviews. The Digital Office will provide the initial workshop explaining the model, all the analysis from the interviews, the online survey, feedback workshops to senior leaders on the results and a detailed digital road map.


A "how digitally mature is local government" report will be updated and shared to highlight opportunities and promote collaboration at a national level.


Councils who want to use the digital maturity model should contact info@digitaloffice.scot 


The Digital Maturity Model

Report outlining the model and methodology;


Corporate Management Team Materials

Materials to introduce the model and gain buy in. Templates to show digital road map and feedback report;


Leadership Sessions

Sessions for leadership on the model;


How Digitally Mature is Scottish Local Government Report 

High level report on themes, opportunities and priorities identified in previous assessments;


Driver Diagram

Document detailing the outcomes for Digital transformation against Leadership, Services and Foundation; 


Council Digital Roadmap and Feedback Report

Individual report for each council on where they are on the digital journey including areas for consideration and next steps.


State of the Digital Nation Report 

Overall report on where our member councils are with key themes and next steps identified;


Business Analysis Service

The Digital Office will provide a full business analysis service;


Concierge Service across Partnership

Signposting to areas of expertise and opportunities for collaboration across the Partnership.